Live Agent

Live Support Agent

Koala

Always calm, always caring, always there

Koala is your 24/7 customer support specialist — the friendly face of your business that never sleeps. With the patience of a true Koala and the intelligence of advanced AI, Koala handles customer inquiries with empathy and precision, ensuring no question goes unanswered and no customer feels ignored.

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The Challenge

Does Your Business Experience This?

The Friction

Human agents can't remember everything

Product details, pricing, specifications — it's impossible for staff to know it all perfectly.

No coverage after hours

Potential customers visit your site at 10 PM and leave when no one responds. Lost revenue, every night.

80% of time on repetitive questions

"What are your hours?" "Do you deliver?" "What's the price?" The same questions, over and over.

The Koala Solution

24/7 Intelligent Product Consultation

Instant, accurate answers about any product in your catalog. No waiting, no mistakes.

100% Accurate Product Information

Every response includes correct details, pricing, and direct links. Verified against your database.

Human Handoff When Needed

Complex issues? Koala seamlessly escalates to your team with full conversation context.

ROI Calculator

Calculate Your Savings

See how much you could save by switching to Koala AI support.

Current Support Costs

Enter your current expenses

1
10h

Your Potential Savings

With Koala AI Support

Current Annual Cost$70,600

Business hours only, variable quality

Koala AI (Year 1)$9,500

Setup $3,500 + $500/month

Koala AI (Year 2+)$6,000

$500/month only

Your Savings

$61,100

Year 1 (87%)

$64,600

Year 2+ (92%)

Payback period: < 1 month

Plus these benefits:

24/7 coverage, zero overtime
Instant response (<2 seconds)
100% product accuracy
Scalable without hiring
Pricing

Simple, Transparent Pricing

No hidden fees. No surprises. Just powerful AI support at a fraction of traditional costs.

One-time Setup

$3,500AUD

Everything you need to get started with Koala AI support.

500+ product knowledge base setup
Enterprise knowledge base creation
Brand voice customization
Multi-channel integration
Team training session
Documentation & handover
Most Popular

Monthly Subscription

$500/month

Ongoing support, maintenance, and continuous improvement.

24/7 AI support coverage
Unlimited conversations
Monthly performance reports
Continuous optimization
Priority support
Regular updates & improvements

Total First Year Investment

$9,500 AUD

Save 80%+ compared to traditional customer support

No commitment required. Let's discuss your needs first.

Implementation

7-Day Delivery Plan

From kickoff to launch in just one week. Here's how we make it happen.

Day 1

Discovery & Planning

We analyze your business, identify key use cases, and create a customized implementation plan.

Business requirements analysis
Use case identification
Success metrics definition
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Ready to meet Koala?

Join our private beta and experience the power of AI-driven operations. Transform how your business works with Koala on your team.