Privacy Policy

Privacy Policy

Last Updated: February 1, 2026

1. Introduction

Boteam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

2.1 Information You Provide

  • Contact Information: Name, email address, phone number, company name
  • Account Information: Username, password, and other account credentials
  • Business Information: Company details, business needs, and preferences
  • Communications: Messages, feedback, and other communications you send to us

2.2 Automatically Collected Information

  • Usage Data: How you interact with our website and services
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To process your requests and transactions
  • To communicate with you about our services, updates, and support
  • To personalize your experience and deliver relevant content
  • To analyze usage patterns and improve our platform
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms
  • To send you marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our platform
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information
  • Protection of Rights: To protect our rights, property, or safety, or that of our users

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at info@boteam.ai.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with marketing efforts. You can control cookies through your browser settings, though this may affect website functionality.

Types of cookies we use:

  • Essential: Required for basic website functionality
  • Analytics: Help us understand how visitors use our website
  • Marketing: Used to deliver relevant advertisements and track campaign effectiveness

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@boteam.ai

Address: Brisbane, Australia